High-Volume Customer Service & Billing Specialist

Regional Utilities; Santa Rosa Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical for employees

Disability insurance

Life/AD&D insurance

401(k) with company match

Paid vacation and holidays

Job summary

Regional Utilities in South Walton is seeking a Customer Service / Billing Clerk to handle phones, process utility billing, and perform general clerical tasks in a fast-paced environment. You will contribute to accurate billing and positive customer interactions.

Applicants should have strong Excel and Word skills, excellent communication, and the ability to multi-task; a high school diploma is required. This full-time role offers competitive pay and benefits.

Qualifications

• Handling high call volume of phones at times.
• Computer skills to include EXCEL and MSWord.
• Excellent communication skills.
• Ability to multi-task.
• High school diploma or equivalent.
• Previous customer service experience or good skills.

Responsibilities

• Customer service, utility billing, and general clerical work.
• Prioritize tasks and demonstrate good judgement in a fast-paced environment.
• Interact with the public on a frequent basis.

Skills

Excel

MS Word

Customer service

Multi-tasking

Communication

Education

High school diploma or equivalent

Job description

Regional Utilities in South Walton is seeking a Customer Service / Billing Clerk to handle phones, process utility billing, and perform general clerical tasks in a fast-paced environment. You will contribute to accurate billing and positive customer interactions.

Applicants should have strong Excel and Word skills, excellent communication, and the ability to multi-task; a high school diploma is required. This full-time role offers competitive pay and benefits.