High-Volume CSR & Scheduling Coordinator

Grande Aire Services, Inc.; Boca Grande (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

100% Employer-Paid Medical Insurance

Dental, vision & life insurance

Paid time off

401(k) with company match

Referral bonuses & employee discounts

Job summary

Grande Aire Services, Inc. is hiring a Customer Service Representative in Boca Grande, FL to join a fast-paced service team. You will handle high-volume calls, convert inquiries into appointments, and maintain customer records in Service Titan.

The role requires strong communication, organizational skills, and a positive, service-driven attitude. On-site position with competitive hourly pay and full benefits offered.

Qualifications

• 1+ year of call center or high-volume customer service experience preferred.

Responsibilities

• Answer high-volume inbound calls
• Convert inquiries into scheduled service appointments
• Set up and maintain customer records in Service Titan
• Coordinate and dispatch appointments
• Promote services and assist across communication channels
• Handle customer concerns with professionalism
• Support basic accounts receivable tasks

Skills

Call center experience

Communication skills

Multitasking

Typing

Job description

Grande Aire Services, Inc. is hiring a Customer Service Representative in Boca Grande, FL to join a fast-paced service team. You will handle high-volume calls, convert inquiries into appointments, and maintain customer records in Service Titan.

The role requires strong communication, organizational skills, and a positive, service-driven attitude. On-site position with competitive hourly pay and full benefits offered.