Customer Service Specialist - Inbound Calls & Dispatch

Grande Aire - Company Set; Boca Grande (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employer-paid health insurance

Dental & vision insurance

Life insurance

Paid time off

401(k) with company match

Referral bonuses

Employee discounts

Job summary

Grande Aire Services in Boca Grande, FL is hiring a Customer Service Representative to support a fast-paced service team. You will handle high-volume inbound calls, schedule visits, and maintain customer records in Service Titan.

This full-time, on-site role offers $19–$22 per hour, 100% employer-paid medical insurance, dental, vision & life insurance, PTO, 401(k) with company match, referral bonuses and employee discounts.

Qualifications

• 1+ year of call center or high-volume customer service experience preferred.
• Strong communication, organization, and multitasking skills.
• Typing skills.

Responsibilities

• Answer high-volume inbound calls
• Convert inquiries into scheduled service appointments
• Set up and maintain customer records in Service Titan
• Coordinate and dispatch appointments
• Promote services and assist across communication channels
• Handle customer concerns with professionalism
• Support basic accounts receivable tasks

Skills

Call center experience

Communication

Organization

Multitasking

Typing

Tools

Service Titan

Job description

Grande Aire Services in Boca Grande, FL is hiring a Customer Service Representative to support a fast-paced service team. You will handle high-volume inbound calls, schedule visits, and maintain customer records in Service Titan.

This full-time, on-site role offers $19–$22 per hour, 100% employer-paid medical insurance, dental, vision & life insurance, PTO, 401(k) with company match, referral bonuses and employee discounts.