Customer Service Representative

Grande Aire Services, Inc.; Boca Grande (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

100% Employer-Paid Medical Insurance

Dental, vision & life insurance

Paid time off

401(k) with company match

Referral bonuses & employee discounts

Job summary

Grande Aire Services, Inc. is hiring a Customer Service Representative in Boca Grande, FL to join a fast-paced service team. You will handle high-volume calls, convert inquiries into appointments, and maintain customer records in Service Titan.

The role requires strong communication, organizational skills, and a positive, service-driven attitude. On-site position with competitive hourly pay and full benefits offered.

Qualifications

• 1+ year of call center or high-volume customer service experience preferred.

Responsibilities

• Answer high-volume inbound calls
• Convert inquiries into scheduled service appointments
• Set up and maintain customer records in Service Titan
• Coordinate and dispatch appointments
• Promote services and assist across communication channels
• Handle customer concerns with professionalism
• Support basic accounts receivable tasks

Skills

Call center experience

Communication skills

Multitasking

Typing

Job description

Description

Join Southwest Florida’s trusted leader in air conditioning, refrigeration, and appliance repair—serving the community for 50+ years. Grande Aire Services is hiring a Customer Service Representative to support our high-volume, fast-paced service team.

What We Offer

• $19–$22/hr. (experience-based)
• 100% Employer-Paid Medical Insurance
• Dental, vision & life insurance
• Paid time off
• 401(k) with company match
• Referral bonuses & employee discounts

What You’ll Do

• Answer high-volume inbound calls
• Convert inquiries into scheduled service appointments
• Set up and maintain customer records in Service Titan
• Coordinate and dispatch appointments
• Promote services and assist across communication channels
• Handle customer concerns with professionalism
• Support basic accounts receivable tasks

What You Bring

• 1+ year of call center or high-volume customer service experience preferred
• Strong communication, organization, and multitasking skills
• A positive, service-driven attitude
• Typing Skills

Location: 330 E Railroad Ave, Boca Grande, FL 33921