High-Volume Casino Banquet Bartender

Rivers Casino; Des Plaines (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Rivers Casino Des Plaines seeks a professional bartender to deliver exceptional beverage service across casino outlets. You will assess guest needs, de-escalate issues, and maintain deep knowledge of drink recipes, specials, and pricing.

Responsibilities include preparing and serving beverages, registering orders via POS, and ensuring cleanliness. The role demands flexibility for evenings, weekends, and holidays in a fast-paced environment.

Qualifications

• Minimum of two years of bartending experience.
• Proficiency with POS systems and basic mathematical calculations.
• Strong interpersonal and verbal communication skills.
• Collaborative, guest-focused attitude with professional appearance.
• Must complete Responsible Alcohol Service Training and enforce cut-off procedures.

Responsibilities

• Deliver exceptional beverage service to casino guests in a professional, efficient, and courteous manner.
• Assess situations, de-escalate guest concerns, and manage intoxicated patrons appropriately.
• Maintain knowledge of drink recipes, offerings, timing, pricing, and specials.
• Prepare, mix, and serve beverages per standard recipes and guest expectations.
• Register orders and process transactions using the POS system.
• Operate in assigned areas to take orders, present beverages, handle payments, and provide correct change.
• Maintain cleanliness and organization at beverage stations and outlets; rearrange seating as needed.
• Adhere to all departmental policies, SOPs, and side work duties; ensure smooth shift handovers.

Skills

Bartending

POS proficiency

Guest service

Communication

Tools

POS systems

Job description

Rivers Casino Des Plaines seeks a professional bartender to deliver exceptional beverage service across casino outlets. You will assess guest needs, de-escalate issues, and maintain deep knowledge of drink recipes, specials, and pricing.

Responsibilities include preparing and serving beverages, registering orders via POS, and ensuring cleanliness. The role demands flexibility for evenings, weekends, and holidays in a fast-paced environment.