Casino Server: Guest-First Beverage & Service Specialist

Rivers Casino

Des Plaines (IL)

On-site

USD 32,000 - 46,000

Full time

2 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K match

Daily meals

Paid time off

Free Shuttle

Free Parking

Scholarship program

Tuition reimbursement

Volunteer opportunities

Team member discounts

Job summary

Rivers Casino Des Plaines is seeking a customer-focused server to provide courteous and professional service to guests at the gaming floor and bars. The role requires knowledge of menus, efficient order handling, and adherence to alcohol service policies.

Candidates should have 1–2 years of guest service experience, be able to lift 20 pounds, and maintain a neat appearance. The job includes flexible shifts, with potential for steady hours and benefits.

Qualifications

1–2 years guest service experience, preferably in gaming/hospitality.
Must lift at least 20 pounds and handle necessary items.
Must stand/walk for long periods and bend, stoop, twist while serving.
Outstanding interpersonal communication to interface with guests and team members.
Neat, clean, well-groomed appearance required.
Attend and pass Responsible Alcohol Training; adhere to cut-off procedures.
Flexible shifts and days including holidays.

Responsibilities

Provide service to casino customers in a courteous, efficient, and professional manner.
Know menu items, specials, and prices; communicate effectively with guests.
Understand all procedures related to the job and adhere to them.
Clear tables and reset stations as needed; handle ice, garnishes, and drink prep.
Take drink orders, present drinks, and process payments with accuracy.