High-Volume Call Center Recruiter: Fast, Impactful Hiring

Kforce Inc

San Antonio (TX)

On-site

USD 55,000 - 75,000

Full time

3 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
HSA
FSA
401(k)
Life insurance
Disability insurance
Paid time off

Job summary

Kforce in San Antonio, TX is seeking a High Volume Call Center Recruiter responsible for full-cycle recruitment for large call center hiring classes. This role partners closely with hiring managers, workforce planning teams, and recruiting leadership to attract, assess, and hire qualified candidates for customer service, sales, and support roles.

You will build and maintain candidate pipelines, conduct phone and virtual interviews, provide updates to stakeholders, and manage offers while

Qualifications

  • Bachelor's degree or 4 additional years of related experience.
  • 2+ years of recruiting experience in high-volume call center environments.
  • Experience with class-based hiring and large-scale recruiting initiatives.
  • Ability to manage multiple requisitions and competing priorities.
  • Experience using ATS platforms such as Workday, iCIMS, Taleo.
  • Strong interviewing, candidate assessment, and relationship-building skills.
  • Excellent verbal and written communication and attention to detail.
  • Experience interpreting recruiting metrics and driving decisions.

Responsibilities

  • Manage full-cycle recruitment for high-volume call center hiring classes from requisition intake through offer acceptance and onboarding coordination.
  • Execute recruiting strategies to meet staffing forecasts and class start requirements.
  • Build and maintain candidate pipelines through job boards, social media platforms, employee referrals, networking, and applicant tracking systems.
  • Conduct phone and virtual interviews to assess candidate qualifications, customer service aptitude, communication skills, and alignment with business requirements.
  • Partner with hiring leaders to provide candidate recommendations, interview feedback, hiring progress updates, and labor market insights.
  • Coordinate interview logistics and facilitate a seamless candidate and hiring manager experience.
  • Prepare and extend employment offers in accordance with established compensation guidelines.
  • Monitor candidate progression through the hiring process, proactively identifying and mitigating risks to class readiness.
  • Maintain accurate candidate records, dispositioning, and compliance documentation within the Applicant Tracking System (ATS).
  • Analyze recruiting activity, pipeline health, offer acceptance rates, and hiring metrics to drive hiring outcomes.

Skills

High-volume recruiting
Interviewing
Candidate assessment
Relationship-building
Communication skills
Organizational skills
Data-driven recruiting

Education

Bachelor's degree or 4 additional years of related experience

Tools

Workday
iCIMS
Taleo

Job description

Kforce in San Antonio, TX is seeking a High Volume Call Center Recruiter responsible for full-cycle recruitment for large call center hiring classes. This role partners closely with hiring managers, workforce planning teams, and recruiting leadership to attract, assess, and hire qualified candidates for customer service, sales, and support roles.

You will build and maintain candidate pipelines, conduct phone and virtual interviews, provide updates to stakeholders, and manage offers while

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