High-Rise HOA Manager — Lead & Elevate Community

FirstService Residential; Hanover (MD); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a High-Rise Community Association Manager to oversee daily operations for a 450-home community. You will serve as the primary liaison to residents and the Board, coordinate vendors and staff, and translate Board priorities into actionable work.

You will lead on-site oversight, budgeting, compliance with governing documents, and long-range planning while maintaining strong communication, timely follow-ups, and dependable service delivery for the community.

Qualifications

• Bachelor's degree in business or related field with relevant experience.
• Experience in property operations or community management is preferred.
• CPM/PCAM/ARM/AMS designations are a plus.

Responsibilities

• Lead short- and long-range planning with the Board and drive projects to completion.
• Prepare meeting agendas, reports and minutes; track decisions and actions.
• Oversee budgets, contracts and vendor relationships; ensure compliance with governing documents.
• Maintain on-site visibility, respond to resident needs, and coordinate safety and emergency planning.
• Manage staff recruitment, training and performance in accordance with plan.
• Monitor financial position, calendar governance and service delivery improvements.

Skills

Strong organizational skills

Clear written and verbal communication

Vendor coordination

Project management

Education

Bachelor's degree in business or related field

Three years’ experience in Property Operations, Hospitality or Construction

State certifications/licenses or preferable

Job description

FirstService Residential is seeking a High-Rise Community Association Manager to oversee daily operations for a 450-home community. You will serve as the primary liaison to residents and the Board, coordinate vendors and staff, and translate Board priorities into actionable work.

You will lead on-site oversight, budgeting, compliance with governing documents, and long-range planning while maintaining strong communication, timely follow-ups, and dependable service delivery for the community.