High-Rise HOA Regional Director — Leadership & Growth

FirstService Residential; Irvine (CA); On-site; USD 120,000 - 130,000; Full time

Job summary

FirstService Residential is seeking a Regional Director - High Rise to lead our management operations in a defined market. You will build and empower a team, ensure exceptional client service, and leverage FSR resources to support staff and clients.

Strong HOA community management experience and an onsite General Manager background are essential. The role emphasizes client retention, board relationship building, and leadership across property management functions in a high-rise environment, with

Qualifications

• Strong people leadership experience managing diverse teams.
• Excellent communication with clients and board members.
• Onsite General Manager experience for HOA is required.

Responsibilities

• Attracts, develops, and retains a diverse team of managers.
• Leads and collaborates with support staff to onboard new community managers.
• Provides training, coaching, and career development for staff.
• Monitors performance and drives accountability with SOPs and cross‑department collaboration.
• Builds relationships with board members and ensures client satisfaction.

Skills

People leadership

Communication

Community management (HOA)

Job description

FirstService Residential is seeking a Regional Director - High Rise to lead our management operations in a defined market. You will build and empower a team, ensure exceptional client service, and leverage FSR resources to support staff and clients.

Strong HOA community management experience and an onsite General Manager background are essential. The role emphasizes client retention, board relationship building, and leadership across property management functions in a high-rise environment, with