High-Impact Service Advisor | $100K+ Potential | Flexible Schedule

Hawk Subaru; Plainfield (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) Employer match

Dental insurance

Employee discount

Flexible schedule

Health insurance

Health savings account

Life insurance (paid by employer)

Paid Vacation

Paid Personal Days

Paid Holidays

Referral program

Vision insurance

Job summary

Hawk Subaru of Joliet is seeking a proactive Service Advisor to recommend vehicle care and explain maintenance value to customers. You will thrive in a fast-paced dealership setting and drive service sales while keeping customers informed and satisfied.

The role requires 2+ years in a dealership environment, strong customer service and sales skills, and the ability to multitask with energy and organization. Competitive benefits are provided.

Qualifications

• 2+ years of dealership Service Advisor experience.
• CDK proficiency preferred.
• Exemplary customer service skills and sales skills are a must.
• Phenomenal follow-up skills.
• Able to work in a high volume environment and multi-task.
• High energy and positive attitude.
• Professional personal appearance.
• Time management skills needed.
• Must be organized.

Responsibilities

• Consult and interpret customer needs for the technicians
• Utilize exemplary customer service and sales skills to drive sales
• Serve as the primary point of contact for all automotive service and repair matter
• Understand customers' problems and arrange for appropriate service
• Prioritize required services, and offer options
• Set and manage the expectations of the service delivery for both the customers and technicians
• Continuously keep the customer updated on repair needs and completion times

Skills

Customer service

Sales skills

Communication

Time management

Multi-tasking

Tools

CDK proficiency

Job description

Hawk Subaru of Joliet is seeking a proactive Service Advisor to recommend vehicle care and explain maintenance value to customers. You will thrive in a fast-paced dealership setting and drive service sales while keeping customers informed and satisfied.

The role requires 2+ years in a dealership environment, strong customer service and sales skills, and the ability to multitask with energy and organization. Competitive benefits are provided.