High-Impact Retail Floor Manager (Donated Goods)

Kaizen Lab Inc.; Baton Rouge (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Manager to supervise the sales floor, drive daily workflows, and maximize revenue from donated goods. You will guide a high-volume retail team to maintain a thriving store, ensuring top-notch customer service and efficient handling of merchandise.

The role requires leadership, reliability, and the ability to train staff, while maintaining store standards and safety.

Qualifications

• High school diploma or GED with at least 1 year of supervisory experience.
• Experience leading teams in retail or sales roles is preferred.
• Must have reliable transportation and pass MVR; provide valid driver's license and insurance.
• Proficient in MS Office including Outlook, Word, Excel; familiarity with Power BI.
• Able to read, write and communicate clearly in English.

Responsibilities

• Lead, supervise, and motivate store employees to ensure constant flow of merchandise.
• Coach, train, develop, and lead the store team to meet goals.
• Ensure compliance with all safety policies and procedures.
• Maintain a clean store environment and excellent customer service.
• Oversee receiving, pricing, and display of merchandise; open/close store and handle cash.

Skills

Leadership

Customer service

Communication

Staff coaching/training

Budgeting

English proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Power BI

Job description

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Manager to supervise the sales floor, drive daily workflows, and maximize revenue from donated goods. You will guide a high-volume retail team to maintain a thriving store, ensuring top-notch customer service and efficient handling of merchandise.

The role requires leadership, reliability, and the ability to train staff, while maintaining store standards and safety.