Retail Floor Manager — Lead High-Volume Donations

Kaizen Lab Inc.; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Manager to oversee the daily operations of a high-volume retail floor. You will lead associates, drive merchandise rotation, and ensure top-notch customer service while maintaining a safe, clean store environment.

The role requires strong leadership, reliability, and the ability to manage cash handling and end-of-day procedures in a fast-paced setting. Ability to work evenings and weekends is essential.

Qualifications

• GED or high school diploma required.
• 1+ year supervisory experience preferred.
• Leadership, teambuilding and mentoring experience preferred.
• Retail sales leadership background is a plus.
• Must read, write and communicate clearly in English.

Responsibilities

• Lead, supervise, and motivate store employees to ensure merchandise flow to the floor daily.
• Coach, train, develop, and lead the store team.
• Ensure compliance with safety policies and procedures.
• Maintain a clean store environment and excellent customer service.
• Oversee receiving, pricing and display of merchandise; open/close store; balance cash.

Skills

Budget management

People management

Customer service

English literacy

Education

High school diploma or GED

Tools

Microsoft Office

Power BI

Excel

Job description

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Manager to oversee the daily operations of a high-volume retail floor. You will lead associates, drive merchandise rotation, and ensure top-notch customer service while maintaining a safe, clean store environment.

The role requires strong leadership, reliability, and the ability to manage cash handling and end-of-day procedures in a fast-paced setting. Ability to work evenings and weekends is essential.