Retail Floor Manager - Donated Goods & Team Lead

Goodwill Industries of Southeastern Louisiana

Zachary (LA)

On-site

USD 35,000 - 48,000

Full time

14 days+

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Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Manager to supervise store leads and associates, drive daily workflow, and optimize revenue through efficient donation processing and merchandising. You will support the store manager in running a high-volume retail operation aligned with the organization's mission.

The role requires supervising staff, coaching, scheduling, cash handling, and maintaining a safe, customer-focused environment.

Qualifications

High school diploma or GED with a minimum of 1 year of supervisory experience or equivalent combination of education and experience.
Leadership, team building, and mentoring experience and/or training experience preferred.
Prefer a background in leading teams in retail sales or other sales experience.
Must have reliable transportation. Must be able to pass MVR check and provide proof of a valid driver’s license, liability insurance, vehicle registration and a current vehicle inspection sticker.
Must be proficient in computer skills including Microsoft Office, Outlook, Word, Excel, Power BI and other programs.

Responsibilities

Leads, supervises, and motivates store employees to ensure a constant rotation and flow of merchandise to the sales floor daily.
Supports staffing the retail store by coaching, training, developing, and leading the store team.
Ensures compliance with all safety policies and procedures.
Creates and maintains a positive public image of Goodwill through a clean store environment, full of fresh product daily, with a focus on excellent customer service.
Leads and assists in the receiving, pricing, and displaying of store merchandise.
Opens and closes the store. Balances cash registers and conduct end-of-day procedures. Responsible for all cash in store, including in the safe, petty cash, deposits, and cash registers.
Maintains a clean and hazard free store through daily monitoring and cleaning of all areas.
Performs all duties of all store personnel including operating a cash register, weekly pulls, hanging new donations, cleaning of store, etc.
To use the cash register for total sales, accept payment, authorize voids, returns, exchanges and credits for merchandise only.
To conduct hourly floor checks to ensure processed merchandise is properly placed on the floor.
Conducts daily store walkthroughs, daily store team huddles, and regular store meetings.
Responsible for revenue and expense budgets and works to achieve/exceed budgeted goals.
To assist the store manager in corrective coaching and training and development of employees.
Assists in scheduling employees with a focus on adequate coverage of store operation.
To keep the store clean and hazard free by vacuuming, mopping, dusting, sweeping, and cleaning the bathrooms.
All other job-related duties as required by management.