Retail Floor Leader — Drive Revenue & Team Growth

Goodwill Industries of Southeastern Louisiana

Baton Rouge (LA)

On-site

USD 32,000 - 45,000

Full time

14 days+

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Job summary

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is seeking a Sales Floor Manager to supervise floor leads and associates, coordinating daily processing of donated goods to drive revenue. You will oversee merchandising, cash handling, store operations, and customer service in a high-volume retail environment supporting the organization's mission.

The role requires leadership, schedule flexibility including nights and weekends, and proficiency with Microsoft Office and BI tools.

Qualifications

High school diploma or GED required with minimum supervisory experience.
Must be able to read, write, and communicate clearly in English.
Proficiency in Microsoft Office, Outlook, Word, Excel, Power BI and other programs.

Responsibilities

Leads, supervises, and motivates store employees to ensure a constant rotation and flow of merchandise to the sales floor daily.
Supports staffing the retail store by coaching, training, developing, and leading the store team.
Ensures compliance with all safety policies and procedures.
Creates and maintains a positive public image of Goodwill through a clean store environment, full of fresh product daily, with a focus on excellent customer service.
Leads and assists in the receiving, pricing, and displaying of store merchandise.
Opens and closes the store. Balances cash registers and conduct end-of-day procedures. Responsible for all cash in store, including in the safe, petty cash, deposits, and cash registers.