High-Impact Restaurant GM — Growth & Guest Experience

Waldorf Restaurant Group; Rancho Palos Verdes (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive pay and quarterly bonuses

No overnight hours

Free meals during your shift

Employee discount on food

Medical Insurance

Paid sick time

401(K) Plan with match

Discounts on theme parks, movie and 0%

Job summary

Waldorf Restaurant Group is seeking a General Manager for an El Pollo Loco in Rancho Palos Verdes, CA. You will lead a passionate team, drive guest satisfaction, and ensure smooth restaurant operations while upholding brand standards and profitability.

You will hire, train, and coach staff, manage scheduling and labor, monitor service speed, and ensure safety and quality. Must be at least 18 and have 3+ years of restaurant management; Serve Safe certification is required.

Qualifications

• Must be at least 18 years old.
• Must have the equivalent of 3 or more years of management experience, preferably in a restaurant environment.
• Must obtain Serve Safe Certification.

Responsibilities

• Strategically manages, coaches, and recognizes team member performance to drive efficient and effective restaurant operations.
• Trains team on opening and closing procedures in alignment with El Pollo Loco policies, overseeing restaurant setup, food preparation, and cleaning processes.
• Optimizes labor and workforce planning through effective and efficient team deployment and scheduling. Ensures staffing levels are aligned with anticipated sales volume in alignment with current labor modeling to uphold productivity and customer service standards while meeting labor hour targets.
• Provides hands-on support by ensuring proper coverage of all restaurant workstations. May be required to provide backup support to cover team member breaks, as necessary.
• Maintains focus on guest service and speed of service, ensuring achievement of company goals for timeliness. Educates team on restaurant operational efficiency metrics and ensures compliance with standards.
• Schedules workforce ensuring labor hours are adequate to provide required level of service that is based on sales projections and labor hour guidelines.
• Oversees hiring processes in the restaurant, from interviews, references, I-9 verification, and new hire orientations, ensuring all restaurant staffing requirements are effectively and compliantly achieved.
• Performs other duties as assigned by management to support restaurant operations.

Skills

Team leadership

Coaching

Guest service

Tools

Serve Safe Certification

Job description

Waldorf Restaurant Group is seeking a General Manager for an El Pollo Loco in Rancho Palos Verdes, CA. You will lead a passionate team, drive guest satisfaction, and ensure smooth restaurant operations while upholding brand standards and profitability.

You will hire, train, and coach staff, manage scheduling and labor, monitor service speed, and ensure safety and quality. Must be at least 18 and have 3+ years of restaurant management; Serve Safe certification is required.