High-Impact Branch Manager — Growth & Leadership

World Finance; Lebanon (KY); On-site; USD 42,000 - 45,000; Full time

Job summary

World Finance is seeking a Branch Manager to drive growth through loan production, tax services expansion, and customer retention. You will manage delinquency, lead a high-performing team, and ensure regulatory compliance while growing the branch portfolio.

You will build community ties, oversee operations, and deliver results in a performance-driven environment with a focus on profitability and customer satisfaction.

Qualifications

• Experience achieving sales, portfolio growth, or profitability goals.
• Experience making lending, collection, or customer account decisions.
• Experience managing delinquency, collections, or portfolio performance.
• Experience managing branch, store, or business operations.
• Experience leading and developing employees.
• Proven ability to generate business through community involvement, networking, customer referrals, and outbound calling activity.

Responsibilities

• Meet branch goals for loan growth, tax production, profitability, portfolio performance, and delinquency.
• Grow the branch through customer outreach, referrals, community engagement, networking, and promotion of branch products and services.
• Review, approve, and close loans within company guidelines.
• Manage delinquency and collection efforts to maintain portfolio performance and minimize losses.
• Lead, train, coach, and develop branch employees while holding them accountable for performance expectations.
• Oversee branch operations and ensure compliance with company policies and applicable laws.
• Handle escalated customer concerns and make sound business decisions that support branch success.

Skills

Sales growth

Portfolio management

Team leadership

Lending decisions

Delinquency management

Customer outreach

Community engagement

Tax production growth

Education

High school diploma or equivalent

Job description

World Finance is seeking a Branch Manager to drive growth through loan production, tax services expansion, and customer retention. You will manage delinquency, lead a high-performing team, and ensure regulatory compliance while growing the branch portfolio.

You will build community ties, oversee operations, and deliver results in a performance-driven environment with a focus on profitability and customer satisfaction.