High-Impact BDC Sales Specialist

Pedder Auto Group; Poway, Northern (CA, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Pedder Auto Group is seeking a Sales BDC Representative to generate and qualify sales opportunities and set qualified appointments for the sales team. This role is the first point of contact for potential customers, requiring energetic, organized, customer-focused, results-driven individuals.

The ideal candidate will handle inbound/outbound calls, emails, texts, and online inquiries, qualify prospects, maintain CRM records, and collaborate with sales managers to ensure smooth handoffs and strong

Qualifications

• Experience in sales, call center, customer service, or BDC role preferred.
• Strong verbal and written communication skills.
• Proficient with CRM systems and basic computer applications.

Responsibilities

• Handle inbound and outbound calls, emails, texts, and online inquiries promptly.
• Respond to leads from digital marketing, phone, walk-ins, and third-party sources.
• Qualify prospects by understanding needs, budget, timeline, and interest level.
• Schedule and confirm appointments for the sales team.
• Maintain accurate and detailed records of customer interactions in the CRM.
• Follow up consistently with prospects to nurture leads.

Skills

Verbal communication

Written communication

Customer focus

Self-motivation

Time management

CRM proficiency

Problem solving

Team collaboration

Tools

CRM systems

Job description

Pedder Auto Group is seeking a Sales BDC Representative to generate and qualify sales opportunities and set qualified appointments for the sales team. This role is the first point of contact for potential customers, requiring energetic, organized, customer-focused, results-driven individuals.

The ideal candidate will handle inbound/outbound calls, emails, texts, and online inquiries, qualify prospects, maintain CRM records, and collaborate with sales managers to ensure smooth handoffs and strong