Automotive BDC Representative

Toyota/Subaru; Findlay (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Retirement benefits

Training and development

Job summary

Toyota/Subaru in Findlay, OH is seeking a motivated, customer-focused BDC Sales Consultant to join our sales team. You will engage with potential customers, build relationships, and ensure outstanding service at every touchpoint.

Responsibilities include calling, emailing, qualifying leads, scheduling appointments, sharing product info, updating CRM, and collaborating with the sales team to meet monthly targets.

Qualifications

• High school diploma or equivalent; some college preferred.
• Proven customer service or sales experience is a plus.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient with CRM software and business tools.

Responsibilities

• Communicate with prospective customers via phone, email, and other channels.
• Identify and qualify leads and assess customer needs.
• Schedule appointments and follow up to maintain engagement.
• Provide information about products, pricing, promotions.
• Record accurate customer data in the CRM.
• Collaborate with the sales team to hand off qualified leads.
• Meet monthly targets and KPIs.

Skills

Customer service

Communication

Sales experience

CRM proficiency

Teamwork

Time management

Education

High school diploma or equivalent

Some college preferred

Tools

CRM software

Job description

Description

We are currently seeking a highly motivated and customer-focused BDC Sales Consultant to join our sales team!!

As a BDC Consultant (Business Development Center) you will play a vital role in driving our business forward. You will be responsible for engaging with potential customers, building relationships, and ensuring that our customers receive outstanding service at every touchpoint. Your exceptional communication skills, enthusiasm, and dedication to customer satisfaction will be key to your success in this role.

Pay:

• Hourly plus Commission ($35,000-$45,000 annually)

Key Responsibilities:

• Effectively communicate with prospective customers via phone, email, and other communication channels.
• Identify and qualify potential leads and assess their needs and preferences.
• Schedule appointments and follow-up with customers to maintain engagement and nurture relationships.
• Provide information about our products/services, pricing, and promotions.
• Record and maintain accurate customer information in our CRM system.
• Collaborate with the sales team to ensure a smooth handover of qualified leads.
• Meet and exceed monthly performance targets and KPIs.

Benefits:

• Comprehensive training and ongoing professional development.
• Opportunity for career growth within the company.
• Health, dental, and retirement benefits.
• A positive and inclusive work environment with a collaborative team.

Requirements

Qualifications:

• High school diploma or equivalent; some college education preferred.
• Proven experience in a customer service or sales role is a plus.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in using CRM software and other business communication tools.
• Positive attitude, self-motivated, and customer-focused.