High-Impact 911 Dispatcher & Public Safety Communicator

Washington County Government; Fayetteville (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

Washington County Government is seeking a 911 Communications Specialist to serve as the first point of contact for citizens in emergencies. You will answer 911 and non-emergency lines, create a call for service, and relay accurate information to police, fire, and medical responders.

This high-intensity role requires multitasking, rapid decision-making, and proficiency with multi-channel radio systems, ACIC/NCIC data entry, and TDD/TTY equipment, ensuring responders reach the scene quickly and

Qualifications

• Experience handling high-stress emergency communications.
• Ability to multi-task and maintain composure during critical incidents.
• Strong attention to accuracy when entering data and coordinating responders.

Responsibilities

• Answer 911 and non-emergency lines and create a call for service.
• Dispatch emergency responders via a multi-channel radio system.
• Enter and monitor data in ACIC/NCIC and operate related communications equipment.

Job description

Washington County Government is seeking a 911 Communications Specialist to serve as the first point of contact for citizens in emergencies. You will answer 911 and non-emergency lines, create a call for service, and relay accurate information to police, fire, and medical responders.

This high-intensity role requires multitasking, rapid decision-making, and proficiency with multi-channel radio systems, ACIC/NCIC data entry, and TDD/TTY equipment, ensuring responders reach the scene quickly and