Rapid-Response 911 Dispatcher

Washington Co; Fayetteville (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Washington County seeks a 911 Communications Specialist to answer emergency and non-emergency calls, create a call for service, and dispatch responders. The role requires fast, accurate data entry and calm decision-making under pressure.

The position operates a multi-channel emergency radio system and uses ACIC/NCIC and TDD/TTY equipment to support public safety. Applicants should be prepared for a rigorous selection process, including pre-employment checks.

Qualifications

• Ability to perform under high stress and fast-paced conditions.
• Accurate data entry and typing skills.
• Strong communication and coordination with public safety services.

Responsibilities

• Answer both 911 emergency and non-emergency lines and create a call for service (CFS).
• Type live, accurate information from callers.
• Dispatch appropriate emergency responders using a multi-channel emergency radio system.
• Enter pertinent data into dispatch systems (ACIC/NCIC) and operate related equipment such as TDD/TTY.

Job description

Washington County seeks a 911 Communications Specialist to answer emergency and non-emergency calls, create a call for service, and dispatch responders. The role requires fast, accurate data entry and calm decision-making under pressure.

The position operates a multi-channel emergency radio system and uses ACIC/NCIC and TDD/TTY equipment to support public safety. Applicants should be prepared for a rigorous selection process, including pre-employment checks.