High-Energy Restaurant Manager — Growth & Mentorship

Shake Shack Enterprises, LLC; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

401k plan

Paid time off

Parental leave

Job summary

Shake Shack is seeking a Restaurant Manager in Baltimore, MD to oversee daily restaurant operations, ensuring superior service and guest satisfaction. You will train team members across Shack operations, motivate staff, and lead with coaching to achieve service excellence.

You will develop community promotion plans, maintain strict sanitation standards, and manage financial aspects of operations. The role requires flexibility with hours in a fast-paced environment and a commitment to hospitality

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership

Operations knowledge

Financial understanding

Flexibility

Job description

Shake Shack is seeking a Restaurant Manager in Baltimore, MD to oversee daily restaurant operations, ensuring superior service and guest satisfaction. You will train team members across Shack operations, motivate staff, and lead with coaching to achieve service excellence.

You will develop community promotion plans, maintain strict sanitation standards, and manage financial aspects of operations. The role requires flexibility with hours in a fast-paced environment and a commitment to hospitality