Shift Manager - Fast-Paced Restaurant Leadership & Growth

Shake Shack; Baltimore (MD); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical/Dental/Vision Insurance

Life Insurance

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

EAP

Commuter Benefits

Employee Discounts

Meal Discounts

Charitable opportunities

Employee Resource Groups

Career development

Job summary

Shake Shack is hiring in Baltimore for a Restaurant Supervisor role dedicated to leading a fast-paced team while upholding safety, cleanliness, quality, and speed of service. You will help build a high-performing hourly staff and participate in interviews, supporting employee relations and operational tasks as needed.

Join a growing brand that values mentorship, learning, and community impact, with the opportunity to advance within a collaborative, inclusive ShackFam environment.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Restaurant leadership

Problem solving

Effective communication

Team management

Education

Food Safety Certification

Job description

Shake Shack is hiring in Baltimore for a Restaurant Supervisor role dedicated to leading a fast-paced team while upholding safety, cleanliness, quality, and speed of service. You will help build a high-performing hourly staff and participate in interviews, supporting employee relations and operational tasks as needed.

Join a growing brand that values mentorship, learning, and community impact, with the opportunity to advance within a collaborative, inclusive ShackFam environment.