High-Earning Service Advisor | Flexible Hours & Growth

Lithia & Driveway; Temecula (CA); Sur place; USD 89 000 - 134 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Résumé du poste

Lithia & Driveway is seeking a Service Advisor at DCH Kia of Temecula to greet customers, document vehicle issues, and coordinate service from intake to delivery.

You will be the main contact throughout the service process, communicate with technicians, and help ensure an outstanding customer experience that drives loyalty. The role supports a high-volume service center with growth opportunities.

Qualifications

• 2+ years of Service Advisor experience.
• 1+ years of experience in a customer service role.
• Experience with Kia or Hyundai brands.
• Experience using CDK software.
• Previous experience at an automotive dealership.
• Strong written and verbal communication skills.
• Excellent time management skills.
• Working knowledge of computers.
• Acceptable driving record and a valid driver’s license.

Responsabilités

• Greet customers and act as the main contact throughout the service process.
• Listen to customer concerns and document vehicle issues.
• Recommend maintenance and repair services based on vehicle needs.
• Prepare estimates, write repair orders, and explain work.
• Communicate with technicians to ensure accurate repairs.
• Deliver an outstanding customer experience that builds loyalty.
• Report to the service manager and collaborate over weekly and monthly goals.

Connaissances

Customer service

Communication

Time management

Computer literacy

Driver's license

Outils

CDK

Description du poste

Lithia & Driveway is seeking a Service Advisor at DCH Kia of Temecula to greet customers, document vehicle issues, and coordinate service from intake to delivery.

You will be the main contact throughout the service process, communicate with technicians, and help ensure an outstanding customer experience that drives loyalty. The role supports a high-volume service center with growth opportunities.