High-Earning Service Advisor (Base+Commission)

Paycom - ATS; Santa Rosa (CA); On-site; USD 39,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Vision Plan

Flexible Spending Plans

401K Program

401K employer contributions

Employee Discounts

Job summary

Hansel Subaru is looking for a full-time Service Advisor to join our team. You will play a key role in guiding customers through their service experience from start to finish, acting as the trusted link between customers and technicians.

With a transparent pay plan linked to performance, the position offers real earning potential. If you thrive in a supportive, high-standards environment, we want you on our team!

Qualifications

• Dealership service writing experience required.
• Professional appearance and strong customer presence.
• Excellent written and verbal communication skills.
• Ability to confidently recommend and sell service.
• Valid California driver’s license with a clean driving record.
• Reliable and punctual with customer focus.
• Able to pass a drug test and criminal background screening.

Responsibilities

• Greet every guest with a smile and deliver premium check-in experience.
• Write and manage repair orders with complete, accurate documentation.
• Present maintenance and repair recommendations clearly and ethically.
• Follow up on declined work to ensure safety and retention.
• Own the service lane flow: appointments, walk-ins, updates.
• Coordinate with warranty providers and keep guests informed.

Skills

Dealership service writing experience

Strong customer presence

Excellent communication skills

Ability to confidently recommend and  

Valid California driver's license

Reliable and punctual

Job description

Hansel Subaru is looking for a full-time Service Advisor to join our team. You will play a key role in guiding customers through their service experience from start to finish, acting as the trusted link between customers and technicians.

With a transparent pay plan linked to performance, the position offers real earning potential. If you thrive in a supportive, high-standards environment, we want you on our team!