High-Earning Automotive Service Advisor

Jerry Seiner Dealerships; Las Vegas (NV); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan with company 50

Paid holidays

PTO accruing from day one

Sundays off

Employee vehicle, parts, service, and

Education and tuition reimbursement

Career development opportunities

Job summary

Jerry Seiner Las Vegas Buick GMC in Las Vegas, NV is seeking a Service Advisor with high earning potential. You will welcome customers, review history, and recommend maintenance while clearly explaining findings, options, and pricing.

Build trust, guide decisions, and drive results in a busy service department. As part of a team, you will coordinate with technicians, Parts, and support staff to ensure a smooth customer experience, manage expectations, and deliver top-tier service.

Qualifications

• Automotive experience in service advising or automotive customer service.
• Strong customer service and sales aptitude preferred.
• Excellent communication and organization skills.
• Ability to manage multiple priorities and learn new systems.

Responsibilities

• Welcome customers, listen to concerns, review service history, and recommend maintenance.
• Explain findings, options, value and pricing; ask for the sale with supporting photos/videos.
• Set cost/time expectations, provide proactive updates, address concerns promptly.
• Follow up on declined recommendations; handle questions and objections respectfully.
• Prepare accurate estimates and obtain authorization before repairs or cost changes.
• Verify warranty coverage and follow manufacturer approvals.
• Coordinate with Advisors, technicians, Parts, and support staff to ensure a smooth experience.
• Review repairs and charges at delivery; follow up to ensure satisfaction.
• Help achieve department goals for customer experience, hours sold, and profitability.

Skills

Automotive service experience

Customer service focus

Sales aptitude

Clear communication

Team player

Tools

CDK

Xtime

Job description

Jerry Seiner Las Vegas Buick GMC in Las Vegas, NV is seeking a Service Advisor with high earning potential. You will welcome customers, review history, and recommend maintenance while clearly explaining findings, options, and pricing.

Build trust, guide decisions, and drive results in a busy service department. As part of a team, you will coordinate with technicians, Parts, and support staff to ensure a smooth customer experience, manage expectations, and deliver top-tier service.