Automotive Service Advisor — Growth & Benefits

Jerry Seiner Dealerships; Salt Lake City (UT); Presencial; USD 60.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO from Day 1

Health Insurance

401(k) plan

Year-end bonus programs

Discounts on vehicle purchases

Discounts on service

Descripción de la vacante

Jerry Seiner Dealerships in Salt Lake City is seeking an Automotive Service Advisor who will greet customers, assess service needs, and coordinate with technicians to diagnose and repair vehicles.

You will explain repair options, manage appointments, and keep customers updated on status, while building lasting loyalty. Prior dealership experience and strong communication are preferred.

Formación

• 5+ years of customer service experience in a professional setting.
• 1-2 years of Automotive Service Advisor experience preferred.
• Strong communication and problem-solving skills.
• Able to explain technical information clearly to customers.
• Experience with dealership management systems (CDK) is preferred.

Responsabilidades

• Greet customers and assist with service needs in a professional manner.
• Work with service technicians to diagnose vehicle concerns and communicate repairs.
• Explain repair recommendations, maintenance schedules, and options to customers.
• Schedule service appointments and manage department workflow.
• Provide updates on vehicle status and completion timelines.
• Answer questions about services, warranty coverage, and maintenance.
• Document services and process customer payments.
• Coordinate with technicians and parts to ensure repair timelines.
• Build relationships to encourage repeat business and loyalty.

Conocimientos

Customer service

Communication

Problem-solving

Vehicle knowledge

Explain technical info

Organization

Herramientas

CDK

Descripción del empleo

Jerry Seiner Dealerships in Salt Lake City is seeking an Automotive Service Advisor who will greet customers, assess service needs, and coordinate with technicians to diagnose and repair vehicles.

You will explain repair options, manage appointments, and keep customers updated on status, while building lasting loyalty. Prior dealership experience and strong communication are preferred.