Automotive Service Advisor — Growth, PTO & Benefits

Jerryseiner; Salt Lake City (UT); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off starting Day 1

Educational reimbursement

Health, Dental & Vision Insurance

401(k) retirement plan

Year-end bonus programs

Discounts on vehicle purchases

Discounts on parts and accessories

Discounts on service

Job summary

Jerry Seiner Dealerships is seeking a dedicated Automotive Service Advisor to join our service teams in Salt Lake City. You will greet customers, coordinate with technicians, explain repairs, and manage appointments to ensure smooth service flow.

With a customer-focused mindset and strong communication skills, you will contribute to a positive team culture and the ongoing growth of our service department.

Qualifications

• 1-2 years of experience as an Automotive Service Advisor.
• Experience with dealership management systems such as CDK.
• Strong communication and problem-solving skills.

Responsibilities

• Greet customers and assist them with vehicle service needs in a friendly manner.
• Work with service technicians to diagnose concerns and communicate repairs.
• Explain repair recommendations, maintenance schedules, and service options.
• Schedule service appointments and manage department workflow.
• Provide timely updates on vehicle status and completion timelines.
• Answer questions about services, warranty coverage, and maintenance.
• Document services performed and process customer payments when applicable.
• Coordinate with technicians and parts to ensure efficient timelines.
• Build relationships to encourage repeat business and loyalty.

Skills

Automotive knowledge

Customer service

Communication skills

Problem solving

Organization

Tools

CDK

Job description

Jerry Seiner Dealerships is seeking a dedicated Automotive Service Advisor to join our service teams in Salt Lake City. You will greet customers, coordinate with technicians, explain repairs, and manage appointments to ensure smooth service flow.

With a customer-focused mindset and strong communication skills, you will contribute to a positive team culture and the ongoing growth of our service department.