HHQ ADMIN Assistant / Receptionist

AMVETS; Washington (Washington County); On-site; USD 36,000 - 44,000; Full time

Job summary

AMVETS National Headquarters in Washington, PA is seeking an Administrative Assistant / Receptionist. You will be the first impression of the office, answering phones, greeting visitors, and directing inquiries with a courteous, professional demeanor.

This full-time, non-exempt role supports the Administrative Department, handling clerical tasks, mail and express shipments, and basic office duties. If you are organized, reliable, and customer-focused, you’ll fit right in.

Responsibilities

• Answer phones and manage VOIP system.
• Greet visitors and direct them to the appropriate staff.
• Respond to information requests and donor inquiries.
• Process mail and coordinate with mailroom staff for distribution.
• Retrieve voicemails and route messages to the correct mailbox.
• Provide essential company information (addresses, directions, fax, website).
• Maintain reception area and route publications.
• Coordinate pickup/delivery of express mail (FedEx, UPS).
• Assist with photocopying, faxing, filing, and other clerical duties.
• Perform other duties as assigned.

Job description

Job Details:

Job Location: Washington, PA 15301, Position Type: Full Time, Education Level: Not Specified, Travel Percentage: Up to 25%, Job Shift: Any, Job Category: Admin - Clerical

JOB DESCRIPTION

CLASSIFICATION: Administrative Assistant / Receptionist

DEPARTMENT: AMVETS HQ Administrative Department

EMPLOYEE STATUS: FLSA Non-Exempt (Full-Time)

Salary: $40,000 per Annum

Location: AMVETS National Headquarters, Washington, PA

Organizational Relationships:

Under the direct supervision of the AMVETS National Headquarters Chief of Staff, this individual is extremely visible and is the visitors' or callers' first impression of the AMVETS National Headquarters' office. A very professional appearance and courteous, pleasant, and welcoming personality is mandatory.

Duties and Responsibilities:

• Performs receptionist responsibilities to include answering phones through an automatic VOIP function.
• Greet numerous visitors and will be responsible for maximizing opportunity for positive Service Foundation impression.
• Greetings and directs visitors to the company
• Responds to regularly occurring requests for information.
• Respond to flag requests from donors/membership; Completes paperwork and coordinates with mailroom staff for distribution.
• Retrieves voicemail messages from main account (daily); Responds or forward messages accordingly
• Answers telephone and directs the caller to the appropriate associate's voice mailbox when the associate is unavailable.
  • Will transfer a caller to an associate's voice mailbox when the associate is unavailable.
  • Provides callers with information such as company addresses, directions to the company location, company fax numbers, company website and other related information.
• Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Tidy and maintain the reception area
• Assists with other related clerical duties such as photocopying, faxing, filing and collating.
• Other duties as assigned.

Qualifications: