HQ ADMIN ASSISTANT / RECEPTIONIST

AMVETS; Washington (Washington County); On-site; USD 36,000 - 44,000; Full time

Job summary

AMVETS National Headquarters is seeking an Administrative Assistant / Receptionist for its AMVETS National Headquarters in Washington, PA. The role requires presenting a professional image and delivering courteous, welcoming service to visitors and callers.

The position is full-time, non-exempt, with a salary of $40,000 per year. You will answer phones, greet guests, route inquiries, and support mailroom and clerical tasks as part of the administrative department.

Qualifications

• Receptionist duties including answering phones and greeting visitors.
• Provide information and direction to visitors and callers.
• Process donor/membership requests and handle mailroom coordination.

Responsibilities

• Answers phones via VOIP, greets visitors, and directs them to the appropriate staff.
• Responds to information requests and routes communications.
• Retrieves voicemail and forwards messages to the correct staff.
• Maintains reception area and coordinates express mail pickups/deliveries.
• Assists with general clerical tasks such as copying, faxing, filing.

Job description

JOB DESCRIPTIONCLASSIFICATION: Administrative Assistant / ReceptionistDEPARTMENT: AMVETS HQ Administrative DepartmentEMPLOYEE STATUS: FLSA Non-Exempt (Full-Time)Salary: $40,000 per AnnumLocation: AMVETS National Headquarters, Washington, PAOrganizational Relationships:Under the direct supervision of the AMVETS National Headquarters Chief of Staff, this individual is extremely visible and is the visitors’ or callers’ first impression of the AMVETS National Headquarters’ office. A very professional appearance and courteous, pleasant, and welcoming personality is mandatory.Duties and Responsibilities:• Performs receptionist responsibilities to include answering phones through an automatic VOIP function.• Greet numerous visitors and will be responsible for maximizing opportunity for positive Service Foundation impression.• Greetings and directs visitors to the company• Responds to regularly occurring requests for information.• Respond to flag requests from donors/membership; Completes paperwork and coordinates with mailroom staff for distribution.• Retrieves voicemail messages from main account (daily); Responds or forward messages accordingly• Answers telephone and directs the caller to the appropriate associate (within 4 rings);o Will transfer a caller to an associate’s voice mailbox when the associate is unavailable.;o Provides callers with information such as company addresses, directions to the company location, company fax numbers, company website and other related information.• Maintains and routes publications.• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)• Tidy and maintain the reception area• Assists with other related clerical duties such as photocopying, faxing, filing and collating.• Other duties as assigned.