Hexagon EcoSys Application Support Engineer - GIS

LTM; Overland Park (KS); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Medical Plan

401(k) Plan with Match

Paid Holidays

Life Insurance

Vacation & Leave

Parental Leave

Job summary

LTIMindtree is seeking a qualified EcoSys Administrator to provide first and second line support for the Hexagon EcoSys platform across US locations. The role covers user administration, system configuration, data governance, and coordination with vendor release management.

You will ensure data integrity, support month-end processes, and assist with audits while maintaining security and access controls. A strong foundation in ITIL and project controls is required.

Qualifications

• Hexagon EcoSys application support or administration experience.
• Project Controls and Capital Project Management processes.
• Cost Management and Forecasting concepts.
• Incident, Problem, and Change Management.
• SQL query and database troubleshooting.
• Application security and user access administration.
• ITIL Service Management processes.
• Strong troubleshooting and analytical skills.

Responsibilities

• Provide L1.5/L2 support for EcoSys users and business stakeholders.
• Troubleshoot application issues and resolve incidents/service requests within SLA.
• Monitor application availability, performance, and scheduled jobs.
• Support month-end, forecast, and project reporting activities.
• Perform root cause analysis (RCA) for recurring incidents.
• Manage user onboarding/offboarding.
• Configure security roles, permissions, and workflows.
• Conduct periodic access reviews and audit compliance activities.
• Maintain user and role documentation.
• Support configuration of business rules, workflows, forms, and templates.
• Validate and troubleshoot project financial data.
• Support data imports, exports, and reconciliation activities.
• Ensure data quality, integrity, and governance standards.
• Coordinate with Hexagon support teams for product issues.
• Manage application patches, upgrades, and enhancement deployments.
• Track vendor cases through closure.
• Create and maintain SOPs, KB articles, support procedures, and runbooks.
• Maintain application inventory and configuration documentation.
• Support audits and compliance initiatives.

Skills

Hexagon EcoSys support

Project Controls

Cost Management

Incident Management

SQL & DB troublesh.

Security & Access

ITIL Practices

Troubleshooting

Job description

Role Summary

Responsible for the administration, support, maintenance, and optimization of

Role Description

Role Summary

Responsible for the administration, support, maintenance, and optimization of Hexagon EcoSys, an Enterprise Project Performance (EPP) platform used for project controls, capital planning, budgeting, forecasting, cost management, portfolio management, and project reporting. The role provides L1.5/L2 support, user administration, system configuration, integration monitoring, incident resolution, and vendor coordination. Based on your organization's AMS inventory, EcoSys is used as a project controls application for budgeting, forecasting, and portfolio management.

Key Responsibilities

Application Support & Administration

• Provide L1.5/L2 support for Hexagon EcoSys users and business stakeholders.
• Troubleshoot application issues and resolve incidents/service requests within SLA.
• Monitor application availability, performance, and scheduled jobs.
• Support month-end, forecast, and project reporting activities.
• Perform root cause analysis (RCA) for recurring incidents.

User Access & Security Administration

• Manage user onboarding/offboarding.
• Configure security roles, permissions, and workflows.
• Conduct periodic access reviews and audit compliance activities.
• Maintain user and role documentation.

System Configuration & Data Management

• Support configuration of business rules, workflows, forms, and templates.
• Validate and troubleshoot project financial data.
• Support data imports, exports, and reconciliation activities.
• Ensure data quality, integrity, and governance standards.

Integration Support & Vendor Release Management

• Coordinate with Hexagon support teams for product issues.
• Manage application patches, upgrades, and enhancement deployments.
• Track vendor cases through closure.

Documentation

• Create and maintain SOPs, KB articles, support procedures, and runbooks.
• Maintain application inventory and configuration documentation.
• Support audits and compliance initiatives.

Required Technical Skills

Mandatory

• Hexagon EcoSys application support or administration experience.
• Project Controls and Capital Project Management processes.
• Cost Management and Forecasting concepts.
• Incident, Problem, and Change Management.
• SQL query and database troubleshooting.
• Application security and user access administration.
• ITIL Service Management processes.
• Strong troubleshooting and analytical skills.

Other Details

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits And Perks

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.