APM Application Support

LTM; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Plan

Disability Coverage

401k Plan

Life Insurance

Vacation & Leave

Parental Leave

Job summary

LTIMindtree is seeking a Systems Engineer with an focus on Application Performance Monitoring (APM) to support enterprise platform operations and production support. The role requires hands-on experience with APM tools, Linux/Unix administration, and troubleshooting complex Java, .NET and Oracle applications.

You will perform health checks, upgrades, and patches, monitor performance, diagnose incidents, and collaborate with cross-functional teams to ensure platform stability and optimal

Qualifications

• 5+ years in Systems Engineering or Production Support.
• Hands-on with APM tools such as Dynatrace, AppDynamics, Splunk, New Relic or Instana.
• Strong Linux/Unix administration knowledge.
• Experience troubleshooting Java, .NET and Oracle-based applications.
• Expertise in incident management, production support and root cause analysis.

Responsibilities

• Perform platform administration, health checks, patches, upgrades and maintenance.
• Monitor and manage application performance using APM tools and platforms.
• Troubleshoot and resolve issues across Java, .NET and Oracle environments.
• Diagnose production incidents, identify bottlenecks and perform RCA.
• Collaborate with dev, infra, and operations teams to resolve critical issues.
• Participate in incident, problem and change management processes.
• Maintain runbooks and operational documentation.

Skills

Systems engineering

APM monitoring

Linux/Unix admin

Java/.NET/Oracle apps

Incident management

Troubleshooting

On-call support

Analytical skills

Tools

Dynatrace

AppDynamics

Splunk

New Relic

Instana

Job description

Primary Skills

Application Performance Monitoring APM Systems Engineering LinuxUnix Administration JavaNET Application Support Oracle Database Support Incident Management Troubleshooting Platform Monitoring Performance Engineering Production Support Root Cause Analysis RCA

Role Description

Primary Skills

Application Performance Monitoring APM Systems Engineering LinuxUnix Administration JavaNET Application Support Oracle Database Support Incident Management Troubleshooting Platform Monitoring Performance Engineering Production Support Root Cause Analysis RCA

Position Summary

Job Description Systems Engineer Application Performance Monitoring APM Engineer

We are seeking a highly skilled Systems Engineer APM Engineer to support enterprise application monitoring platform operations and production support activities The ideal candidate will possess strong experience in Application Performance Monitoring APM systems engineering platform administration and troubleshooting complex Java NET and Oraclebased applications This role involves ensuring platform stability performing health checks implementing upgrades and patches identifying performance bottlenecks and driving root cause analysis for production incidents

Key Responsibilities

• Perform platform administration health checks patching upgrades and maintenance activities
• Monitor and manage application performance using APM tools and monitoring platforms
• Troubleshoot and resolve issues across Java NET and Oracle application environments
• Diagnose complex production incidents identify performance bottlenecks and perform root cause analysis
• Support operating systems middleware and infrastructure components across enterprise environments
• Collaborate with development infrastructure and operations teams to resolve critical issues
• Participate in incident problem and change management processes
• Develop and maintain operational documentation procedures and support runbooks
• Monitor system health availability and capacity to ensure optimal application performance
• Participate in oncall support rotations for production environments

Required Skills

• 5 years of Systems Engineering or Production Support experience
• Handson experience with one or more Application Performance Monitoring APM tools such as Dynatrace AppDynamics Splunk New Relic or Instana
• Strong knowledge of LinuxUnix and system administration concepts
• Experience troubleshooting Java NET and Oraclebased applications
• Expertise in incident management production support and root cause analysis
• Experience monitoring enterprise applications and infrastructure platforms
• Strong analytical and problemsolving skills
• Ability to work independently and make sound technical decisions under pressure

Other Details

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits And Perks

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.