Hexagon EcoSys Application Support Engineer

Compunnel, Inc.; Overland Park (KS); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Compunnel, Inc. is seeking an experienced Hexagon EcoSys Application Support Engineer in Overland Park, KS. The role focuses on administration, support, maintenance, and optimization of the EcoSys platform used for project controls, budgeting, forecasting, and reporting.

You will provide L1.5/L2 support, user administration, system configuration, integration monitoring, and vendor coordination. The position requires strong troubleshooting, ITIL-based processes, and data governance with emphasis

Qualifikationen

• Hexagon EcoSys: application support/administration experience required.
• Experience with project controls and capital project management processes.
• Knowledge of cost management and forecasting concepts.
• Experience with incident, problem, and change management.
• SQL queries and database troubleshooting.
• Application security and user access administration.
• Familiarity with ITIL service management processes.
• Strong troubleshooting and analytical skills.
• Mandatory skills: Geo BIM Development and Geo BIM Project Lifecycle Management.

Aufgaben

• Provide L1.5/L2 application support and administration for Hexagon EcoSys.
• Troubleshoot issues and resolve incidents within SLA.
• Monitor availability, performance, and scheduled jobs.
• Support month-end, forecast, and project reporting tasks.
• Perform RCA for recurring incidents.
• Manage user onboarding/offboarding and access reviews.
• Configure security roles, permissions, and workflows.
• Document SOPs, KBs, and runbooks.
• Assist with data imports/exports and ensure data governance.

Kenntnisse

Hexagon EcoSys

Geo BIM Development

Geo BIM Project Lifecycle

Project Controls

Cost Management

Forecasting concepts

Incident, Problem, Change Mgmt

SQL troubleshooting

ITIL Service Mgmt

Analytical skills

Tools

SQL

Jobbeschreibung

Hexagon EcoSys Application Support Engineer

Kansas, Overland Park

08/07/2026

Contract

Active

Job Description:

JOB SUMMARY

Responsible for the administration, support, maintenance, and optimization of Hexagon EcoSys, an Enterprise Project Performance (EPP) platform used for project controls, capital planning, budgeting, forecasting, cost management, portfolio management, and project reporting. The role provides L1.5/L2 support, user administration, system configuration, integration monitoring, incident resolution, and vendor coordination.

Key Responsibilities

• Application Support & Administration: Provide L1.5/L2 support for Hexagon EcoSys users and business stakeholders.
• Troubleshoot application issues and resolve incidents/service requests within SLA.
• Monitor application availability, performance, and scheduled jobs.
• Support month-end, forecast, and project reporting activities.
• Perform root cause analysis (RCA) for recurring incidents.
• User Access & Security Administration: Manage user onboarding/offboarding.
• Configure security roles, permissions, and workflows.
• Conduct periodic access reviews and audit compliance activities.
• Maintain user and role documentation.
• System Configuration & Data Management: Support configuration of business rules, workflows, forms, and templates.
• Validate and troubleshoot project financial data.
• Support data imports, exports, and reconciliation activities.
• Ensure data quality, integrity, and governance standards.
• Integration Support & Vendor Release Management: Coordinate with Hexagon support teams for product issues.
• Manage application patches, upgrades, and enhancement deployments.
• Track vendor cases through closure.
• Documentation: Create and maintain SOPs, KB articles, support procedures, and runbooks.
• Maintain application inventory and configuration documentation.
• Support audits and compliance initiatives.

Required Qualifications

• Mandatory Hexagon EcoSys application support or administration experience.
• Project Controls and Capital Project Management processes.
• Cost Management and Forecasting concepts.
• Incident, Problem, and Change Management.
• SQL query and database troubleshooting.
• Application security and user access administration.
• ITIL Service Management processes.
• Strong troubleshooting and analytical skills.
• Mandatory Skills: Geo BIM Development and Automation, Geo BIM Project Lifecycle Management