HESS Admin & Operations Coordinator: Onboarding & Payroll

Holland America/Princess Alaska-Yukon Land Operations; Fairbanks (AK); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Cruise and Travel Privileges for you

Health Benefits

401(k) Plan

Employee Stock Purchase Plan

Training & Professional Development

Rewards & Incentives

Job summary

Holland America Line's HESS team is seeking an organized administrative professional to support the department with onboarding, accounting processes, recordkeeping, and office administration. You will collaborate with the Director and heads of the department to ensure accuracy, timely completion of processes, and policy compliance while assisting with budget forecasting and reporting.

Responsibilities include coordinating drug and alcohol documentation, payroll, safety metrics, travel

Qualifications

• High school diploma or equivalent.
• Experience in administrative, office, operations, payroll, HR, or related support.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to handle confidential employee, financial, and compliance-related information with discretion.
• Strong data-entry and recordkeeping skills.
• Dedicated to delivering excellent customer service to guests, coworkers, and vendors.
• Must be eligible to work in the United States; sponsorship not available.

Responsibilities

• Coordinates Drug & Alcohol program documentation, recordkeeping, random testing pool administration, tracking, and reporting.
• Coordinates seasonal employee payroll, departmental expense and budget tracking, invoice processing, vendor account setup, and related financial recordkeeping.
• Coordinates the collection, tracking, and reporting of safety metrics from Transportation and Hotel teams while maintaining accurate and organized safety documentation and records.
• Coordinates employee onboarding processes, including employment contracts, Pinpoint administration, background checks, required documentation, recordkeeping, and follow-up with candidates and department leadership.
• Monitors departmental inventory levels, coordinates supply ordering, maintains purchasing records, and works with vendors and internal partners to support operational needs.
• Coordinates departmental business travel, including transportation, lodging, itineraries, travel documentation, and changes to existing arrangements as needed.

Skills

Communication skills

Organization

Prioritization

Discretion with confidential data

Interpersonal skills

Data entry

Education

High School Diploma

Tools

Microsoft Office

Pinpoint administration

Job description

Holland America Line's HESS team is seeking an organized administrative professional to support the department with onboarding, accounting processes, recordkeeping, and office administration. You will collaborate with the Director and heads of the department to ensure accuracy, timely completion of processes, and policy compliance while assisting with budget forecasting and reporting.

Responsibilities include coordinating drug and alcohol documentation, payroll, safety metrics, travel