Hematology/Oncology Unit Coordinator: Patient Flow

Tufts Medicine; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine in Boston is seeking a diligent Unit Coordinator to optimize patient flow and provide essential administrative support. You will manage charts, admissions communication, and coordination with clinical staff to uphold service standards and accurate records.

Responsibilities include greeting patients, relaying information, processing orders, and maintaining documentation within hospital policies.

Qualifications

• High school diploma or equivalent.
• Healthcare or customer service experience preferred.
• Ability to handle confidential information with discretion.
• Proficient with MS Word, Excel and Outlook.

Responsibilities

• Maintains constant communication with admissions on patient status.
• Reviews bed assignments and relays to clinical staff.
• Greets and directs patients, visitors, and staff professionally.
• Assembles and maintains patient charts per hospital policy.
• Prepares medical records and labels patient information accurately.
• Transcribes orders to hospital systems and follows through.
• Supports nursing unit communication and triages calls.
• Uses hospital systems to enter and verify orders and generate reports.
• Coordinates follow-up appointments with case management and social workers.

Skills

Communication skills

Organization

Confidentiality

Team collaboration

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Tufts Medicine in Boston is seeking a diligent Unit Coordinator to optimize patient flow and provide essential administrative support. You will manage charts, admissions communication, and coordination with clinical staff to uphold service standards and accurate records.

Responsibilities include greeting patients, relaying information, processing orders, and maintaining documentation within hospital policies.