Healthcare Unit Coordinator: Patient Flow & Admin

Tufts Medicine; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking an administrative professional to support patient flow and hospital unit operations. The role requires preparing documents, maintaining records, answering inquiries, and coordinating communications across departments under supervision.

Responsibilities include handling admissions, bed assignments, patient charts, and coordinating with clinical staff. Strong communication, organization, and computer skills (Word, Excel, Outlook) are essential.

Qualifications

• High school diploma or equivalent.
• Customer service experience in healthcare or a clinical setting is preferred.

Responsibilities

• Maintain patient flow and unit operations under supervision.
• Greet and direct patients, visitors and staff.
• Maintain patient charts and medical records per policy.
• Enter orders and retrieve data using hospital systems.
• Coordinate communications during transfers, admissions and discharges.
• Support nursing unit communications and triage calls.
• Assist with unit activities during downtime and shifts.

Skills

Communication

Organization

MS Word

Excel

Outlook

Interpersonal skills

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Tufts Medicine is seeking an administrative professional to support patient flow and hospital unit operations. The role requires preparing documents, maintaining records, answering inquiries, and coordinating communications across departments under supervision.

Responsibilities include handling admissions, bed assignments, patient charts, and coordinating with clinical staff. Strong communication, organization, and computer skills (Word, Excel, Outlook) are essential.