Helpdesk Specialist - Secret Clearance (On-Site CO)
Maximus
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Job summary
Maximus is seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will triage, research, and answer questions regarding the program and systems, delivering timely technical support to users and clients.
This role emphasizes customer service, incident logging, clear communication with stakeholders, and efficient resolution times.
Job description
Maximus is seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will triage, research, and answer questions regarding the program and systems, delivering timely technical support to users and clients.
This role emphasizes customer service, incident logging, clear communication with stakeholders, and efficient resolution times.
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