Help Desk Technician: Wireshark & Windows Server Pro

Energy Innovation Corp; Kenosha (WI); Presencial; USD 78 000 - 114 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Mentorship

Growth opportunities

Resumo da oferta

Blue Cross Blue Shield in Kenosha, WI is seeking a Help Desk Technician to tackle hard problems with Wireshark expertise and a proactive, team-driven mindset. The role includes a fixed salary range and a mentoring path to mid-level responsibilities within a busy, on-site workshop.

You will be part of a team that values practical solutions, timely responses to incidents, and maintaining secure SSH dependencies. Applicants must be authorized to work in the United States without sponsorship.

Qualificações

• 4 years of Public Speaking is required or preferred.
• Hands-on proficiency with Wireshark is required.
• Authorized to work in the United States without sponsorship.
• Experience in a trust-the-team, deadline-driven Help Desk environment.

Responsabilidades

• Stitch RAID Configuration events into the Windows Server pipeline feeding technology reports.
• Keep SSH dependencies patched to prevent CVEs.
• Respond to on-call rotations and participate in incident postmortems.
• Bridge RAID Configuration and Disaster Recovery for platform communication.
• Improve legacy Wireshark modules and clean up codebase.
• Propose cleaner alternatives to the standard Windows Server pattern.

Conhecimentos

Public Speaking

Wireshark

Relationship Building

US Work Authorization

Windows Server

Active Directory

Ferramentas

Windows Server

Active Directory

RAID Configuration

SSH

Descrição da oferta de emprego

Blue Cross Blue Shield in Kenosha, WI is seeking a Help Desk Technician to tackle hard problems with Wireshark expertise and a proactive, team-driven mindset. The role includes a fixed salary range and a mentoring path to mid-level responsibilities within a busy, on-site workshop.

You will be part of a team that values practical solutions, timely responses to incidents, and maintaining secure SSH dependencies. Applicants must be authorized to work in the United States without sponsorship.