Help Desk Technician – LegalTech, Hybrid/Remote Ready

Klinedinst PC; San Diego (CA); Hybrid; USD 29,811 - 33,117; Full time

Benefits offered by this job

Friendly team-oriented environment

Opportunities for professional growth

Merit-based compensation

Job summary

Klinedinst PC in San Diego is seeking a motivated Help Desk Technician to support computer hardware and software for on-prem and hybrid network users. This position involves direct interaction with users, troubleshooting issues, and maintaining system integrity.

Applicants should be familiar with Citrix applications, Windows 10, and remote troubleshooting tools. Klinedinst values a supportive culture promoting personal and professional growth. Competitive pay rates are offered based on experience.

Qualifications

• Strong understanding of computer hardware for on-prem and hybrid networks.
• Ability to respond to user needs regarding network resources and software operations.
• Experience in user account administration and remote troubleshooting.

Responsibilities

• Maintain computer hardware and troubleshoot network users' inquiries.
• Install and update software applications as needed.
• User account administration including setup and rights.

Skills

Networking

Citrix applications

Windows 10

Apple OS and iOS devices

Remote troubleshooting

Tools

Labtech

Windows deployment tools

Prism Deploy

Job description

Klinedinst PC in San Diego is seeking a motivated Help Desk Technician to support computer hardware and software for on-prem and hybrid network users. This position involves direct interaction with users, troubleshooting issues, and maintaining system integrity.

Applicants should be familiar with Citrix applications, Windows 10, and remote troubleshooting tools. Klinedinst values a supportive culture promoting personal and professional growth. Competitive pay rates are offered based on experience.