Help Desk Technician – Remote & Onsite IT Support

Stability Technology; Irvine (CA); Hybrid; USD 52,000 - 75,000; Full time

Job summary

Stability Technology is seeking a customer-focused Help Desk Support Technician to join our IT team in Irvine. The role involves remote and onsite troubleshooting for hardware and software while delivering high-quality user support.

You will support Windows 10/11, Office 365, Active Directory and Azure AD, enroll devices with Microsoft Intune, and assist with basic networking and server tasks as needed. The ideal candidate has 2+ years of desktop or help desk experience, strong communication

Qualifications

• 2+ years of desktop or help desk experience.
• Experience with remote support tools and ticketing systems.
• Strong customer service and communication skills.

Responsibilities

• Provide remote and onsite help desk support for hardware and software.
• Troubleshoot Windows 10/11 and Office 365 issues.
• Manage user accounts in Active Directory and Azure AD.
• Enroll and manage devices with Microsoft Intune.
• Assist with basic network and server administration.
• Document solutions and maintain ticket records.

Skills

Windows 10/11

Office 365

Active Directory

Azure AD

Microsoft Intune

Networking basics

Ticketing systems

Education

Associate's or Bachelor's degree in Computer Science/IT

Tools

Active Directory

Azure Active Directory

Microsoft Intune

Job description

Stability Technology is seeking a customer-focused Help Desk Support Technician to join our IT team in Irvine. The role involves remote and onsite troubleshooting for hardware and software while delivering high-quality user support.

You will support Windows 10/11, Office 365, Active Directory and Azure AD, enroll devices with Microsoft Intune, and assist with basic networking and server tasks as needed. The ideal candidate has 2+ years of desktop or help desk experience, strong communication