Help Desk Technician

Franklin Fitch; Fort Worth (TX); Remote; USD 50,000 - 65,000; Full time

Job summary

Join a dynamic and fast-growing Managed Service Provider as an IT Support Specialist in Fort Worth. This exciting remote role offers the chance to work with small to medium-sized businesses, gaining valuable experience in advanced IT infrastructure and support technologies. You'll be part of a supportive team that values your contributions and encourages upward mobility. If you're looking to take your career to the next level in a collaborative environment, this opportunity is perfect for you. Don't miss your chance to make an impact and grow within a company that prioritizes your development!

Qualifications

• 3+ years in managed services or IT Help Desk with increasing responsibility.
• Strong knowledge of Microsoft systems and Office 365.

Responsibilities

• Provide IT support for small to medium-sized businesses in the DFW area.
• Collaborate with a team to enhance IT infrastructure.

Skills

Microsoft operating systems

Office 365

Active Directory

SCCM

IT Service Help Desk

Managed services

Job description

This range is provided by Franklin Fitch. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $65,000.00/yr

We are working with a fast-growing Managed Service Provider (MSP) that delivers IT services to small to medium-sized businesses in the DFW area. This is an exciting opportunity for a Remote IT Support Specialist based in Fort Worth who is ready to take their career to the next level in a dynamic and collaborative environment.

Why Join This Team?

• Work with small to medium-sized businesses in the DFW area.
• Gain hands-on experience with advanced IT infrastructure and support technologies.
• Enjoy upward mobility within a growing company that values your contributions.

What You’ll Need:

• 3+ years of experience in managed services or IT Service Help Desk environments with increasing responsibility.
• Strong knowledge of Microsoft operating systems, Office 365, Active Directory, and SCCM.
• A collaborative and team-oriented mindset, with a desire to grow into a leadership role.
• Must be located in Fort Worth, TX.

What You’ll Receive:

• Competitive compensation and benefits.
• The opportunity to take ownership in a small, supportive team environment.
• Valuable experience supporting IT infrastructure for businesses in the DFW area.

If you're ready to join a company that offers growth, exciting challenges, and the chance to make an impact, apply now!

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting