Help Desk Technician

Direct Staffing Inc; Boulder (CO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Benefits including Medical, Dental, Vision

Vacation and Holiday Pay

Access to Learning Center for training

Weekly pay via direct deposit or pay card

Job summary

A staffing agency located in Boulder, Colorado, seeks candidates for end-user support roles involving PC and server applications. Ideal candidates will possess excellent communication and customer service skills, a strong understanding of MS Operating Systems, and technical troubleshooting capabilities. Benefits include health insurance, vacation pay, and access to a training center for career development. Immediate eligibility for health benefits is also offered.

Qualifications

• Excellent communication and customer service skills.
• Knowledge of MS Operating Systems and MS Office.
• Experience with hardware/software issues.

Responsibilities

• Provide support to end-users for PC, server, or mainframe applications.
• Interact with network services and software systems engineering.
• Restore service and identify issues as necessary.

Skills

Excellent communication

Customer Service skill

Knowledge of MS Operating Systems

MS Office

Hardware / Software knowledge

Remote Access experience

Active Directory experience

MS Exchange knowledge

VPN knowledge

Professional work history

Job description

Kelly Services is a Fortune 500® company headquartered in Troy, Michigan. We provide employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, and health care. Kelly Services is an equal opportunity employer.

Job Description

Provide support to end-users for PC, server or mainframe applications, and

hardware. Interact with network services, software systems engineering

and/or applications development to restore service and/or identify and

Qualifications

Excellent communication and Customer Service skill

Knowledge of MS Operating Systems, MS Office, Hardware / Software,

Lotus Notes, Internet/Email

Remote Access or Remote Desktop experience preferred

Knowledge and experience with Active Directory helpful

Knowledge and experience with MS Exchange a plus

Knowledge and experience with VPN helpful

Professional work history with a willingness to learn

Additional Information

Immediately eligible for our optional Health Benefits, including Medical,

Dental, Vision, Prescription Drug Coverage, Short-Term Disability and

Group Life Insurance

Vacation and Holiday Pay

Access to our company Learning Center for training and career development

Weekly pay through our electronic pay programs (via direct deposit or pay

card)

Job Location