Help Desk Tech II - Onsite | Security+ CE, 401K & Growth

General Dynamics Information Technology (GDIT); Annapolis (MD); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

401K with company match

Health & wellness packages

Career development

Education & certifications

Job summary

General Dynamics Information Technology (GDIT) is seeking a Help Desk Technician II in Annapolis, MD to provide technical support for network, desktop, and systems hardware and software. The role requires 1+ years of related experience and US citizenship.

You will contribute to service desk operations, follow established procedures, and participate in ongoing training, with benefits including 401K, comprehensive health plans, and career development opportunities.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of related experience.
• US citizenship required.
• Security+ CE and PWS 9.1 certifications required.

Responsibilities

• Provide technical support and troubleshooting for network, desktop, and/or systems hardware and software.

Skills

Customer Service

Technical Support

Troubleshooting

Education

High School Diploma/GED

Job description

General Dynamics Information Technology (GDIT) is seeking a Help Desk Technician II in Annapolis, MD to provide technical support for network, desktop, and systems hardware and software. The role requires 1+ years of related experience and US citizenship.

You will contribute to service desk operations, follow established procedures, and participate in ongoing training, with benefits including 401K, comprehensive health plans, and career development opportunities.