Help Desk Support Specialist – IT (Bakersfield, Mon–Fri)

AppleOne Employment Services; Bakersfield (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Consistent schedule

Long-term employment

Job summary

AppleOne Employment Services in Bakersfield is seeking a dependable Help Desk Support Specialist to provide frontline IT support across multiple facilities. You will troubleshoot hardware and software, handle password resets, and respond to employee requests during 8:00 AM–5:00 PM.

This temp-to-perm role requires at least 2 years of IT support and CompTIA A+ certification; bilingual English/Spanish is a plus, a valid driver's license, and the ability to travel between sites.

Qualifications

• At least 2 years of IT support or Help Desk experience.
• CompTIA A+ certification is required.
• Valid driver's license and clean driving record.
• Able to commute across facilities within Bakersfield.
• Bilingual English/Spanish is a plus.

Responsibilities

• Provide technical support to employees via phone, email, and ticketing system.
• Troubleshoot computer hardware, software, Windows OS, and basic technical issues.
• Assist with password resets, device access, and application issues.
• Install, replace, and configure computer components, monitors, hard drives, RAM, and printers.
• Troubleshoot basic network connectivity and CCTV system issues.
• Document technical issues and resolutions, escalating complex problems when necessary.
• Travel between company facilities throughout the greater Bakersfield area as needed.

Skills

IT support experience

Bilingual English/Spanish

Education

CompTIA A+ Certification

Job description

AppleOne Employment Services in Bakersfield is seeking a dependable Help Desk Support Specialist to provide frontline IT support across multiple facilities. You will troubleshoot hardware and software, handle password resets, and respond to employee requests during 8:00 AM–5:00 PM.

This temp-to-perm role requires at least 2 years of IT support and CompTIA A+ certification; bilingual English/Spanish is a plus, a valid driver's license, and the ability to travel between sites.