Internal IT Support Specialist — Mac & Windows Expert

Talentify; Gardena (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, dental & vision

Critical Illness, Accident, and Health

401(k) Retirement Plan

Pre-tax and Roth options

Life Insurance

Disability coverage

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO/Vacation/Sick)

Job summary

Actalent in Gardena, CA is seeking a Technical Support Specialist to support internal IT operations. This contract role involves helping engineers and staff, tackling hardware, software, and peripheral issues while growing communication and prioritization skills in a fast-paced environment.

You will be the primary IT contact, manage hardware inventory and subscriptions, and provide tech support across the company, with a start-up vibe and 10-hour days Monday through Thursday.

Qualifications

• Degree in a technical field or equivalent practical experience.
• Hands-on troubleshooting of macOS and Windows.
• User-centric and helpful demeanor.
• Ability to explain technical concepts to non-technical colleagues.
• Persistent problem-solver with ownership mindset.

Responsibilities

• Act as the primary point of contact for internal IT support.
• Troubleshoot hardware, software, and peripherals for employees.
• Manage IT hardware inventory, procurement, and deployment.
• Monitor and evaluate company-wide subscription services.
• Provide technical support across the company.
• Support macOS and Windows environments.

Skills

Troubleshooting macOS/Windows

User-centric mindset

Explain technical concepts

Problem-solving & ownership

Education

Degree in technical field or equivalent

Job description

Actalent in Gardena, CA is seeking a Technical Support Specialist to support internal IT operations. This contract role involves helping engineers and staff, tackling hardware, software, and peripheral issues while growing communication and prioritization skills in a fast-paced environment.

You will be the primary IT contact, manage hardware inventory and subscriptions, and provide tech support across the company, with a start-up vibe and 10-hour days Monday through Thursday.