Help Desk Support Specialist - End-User IT & Troubleshooting

360 IT Professionals; Salem (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT services company in Salem, Oregon seeks IT professionals for workstation installation and troubleshooting. Responsibilities include diagnosing issues, maintaining workstations, and ensuring operational readiness. The ideal candidate should have strong technical support skills and be capable of resolving various technical problems. Join us to work with top clients across the U.S. while building a rewarding IT career.

Qualifications

• Experience in providing technical support to end users.
• Ability to identify and solve technical problems.
• Familiarity with standard troubleshooting and maintenance procedures.

Responsibilities

• Install and maintain workstations per IS standards.
• Troubleshoot hardware and operating system problems.
• Assist in tracking computer issues using Remedy software.

Skills

Technical support

Troubleshooting

Hardware maintenance

Inventory management

Job description

A leading IT services company in Salem, Oregon seeks IT professionals for workstation installation and troubleshooting. Responsibilities include diagnosing issues, maintaining workstations, and ensuring operational readiness. The ideal candidate should have strong technical support skills and be capable of resolving various technical problems. Join us to work with top clients across the U.S. while building a rewarding IT career.