Need Help Desk Support II

360 IT Professionals; Salem (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

A technology services company based in the United States seeks IS technicians to provide workstation installation, troubleshooting, and maintenance. Candidates should have an associate's degree and a minimum of 3 years of experience in IT. Responsibilities include diagnosing and repairing systems, building PCs, and ensuring applications are operational. Interested candidates should share their resumes or contact the company directly.

Qualifications

• May require an associate's degree in a related area.
• At least 3 years of experience in the field or a related area.

Responsibilities

• Provide workstation installation, troubleshooting, and diagnosis.
• Build and configure PCs according to standards.
• Maintain workstations in accordance with IS standards.

Skills

Troubleshooting

Workstation installation

Diagnosis and repair

Operating systems

Software applications

Communication

Education

Associate's degree in a related area

Tools

Remedy software

Job description

This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Job Description

The primary roles of the IS technicians are:

• Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
• Build and configure Pc, following agency standards and procedures.
• Provide status reports as directed describing work-related activities and accomplishments.
• Maintain workstations in accordance with IS standards.
• Ensure workstations and their applications are in operational condition.
• Troubleshoot workstation hardware and operating system problems.
• Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.

Qualifications

May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area.

Additional Information

If interested, Kindly share your resumetosushil@360itpro,com or call me on 510-254-3300 Ext. 138