Help Desk Specialist - Windows and Peripherals Support

TEEMA Solutions Group; Bend (OR); On-site; USD 40,000 - 50,000; Full time

Job summary

A dynamic team is looking for Help Desk Analysts to join their world-class enterprise environment in Bend, Oregon. Candidates should demonstrate excellent communication skills, with at least one year of customer service and help desk experience. Responsibilities include troubleshooting login issues, assisting with hardware problems, and providing support for software applications like Google Suite and Microsoft Office. Various shifts are available throughout the week, and the ideal candidate should be energetic and customer-focused.

Qualifications

• 1 year or more of Customer Service experience.
• 1 year of Help Desk experience.
• Proficiency in Google Suite and Microsoft Office.

Responsibilities

• Troubleshoot password resets and resolve login issues.
• Diagnose and resolve hardware issues including peripherals.
• Provide hands-on support for PC peripherals.

Skills

Customer Service

Communication Skills

Technical Support

Tools

Google Suite

Microsoft Office 2007

Job description

A dynamic team is looking for Help Desk Analysts to join their world-class enterprise environment in Bend, Oregon. Candidates should demonstrate excellent communication skills, with at least one year of customer service and help desk experience. Responsibilities include troubleshooting login issues, assisting with hardware problems, and providing support for software applications like Google Suite and Microsoft Office. Various shifts are available throughout the week, and the ideal candidate should be energetic and customer-focused.