Bend Help Desk Analyst – Windows & Peripherals

Lynn Rodens; Bend (OR); On-site; USD 35,000 - 50,000; Full time

Job summary

Lynn Rodens in Bend, Oregon, is seeking a Help Desk Analyst to join a dynamic team in a world-class enterprise environment. The ideal candidate will have a minimum of 1 year of customer service and help desk experience, paired with strong communication skills and a passion for technology.

Key responsibilities include troubleshooting login issues and resolving hardware problems. Various shifts are available, making this an exciting opportunity to grow within a supportive team. Local candidates from Bend are preferred.

Qualifications

• 1+ year of Customer Service experience.
• Approximately 1 year of Help Desk experience.
• Exceptional communication skills with a focus on customer service.
• Hands-on experience with PC peripherals.

Responsibilities

• Troubleshoot password resets and resolve login issues promptly.
• Diagnose and resolve hardware issues, including keyboards, mice, and screens.

Skills

Customer Service experience

Help Desk experience

Google Suite proficiency

Microsoft Office proficiency

Windows troubleshooting

Technical support

Job description

Lynn Rodens in Bend, Oregon, is seeking a Help Desk Analyst to join a dynamic team in a world-class enterprise environment. The ideal candidate will have a minimum of 1 year of customer service and help desk experience, paired with strong communication skills and a passion for technology.

Key responsibilities include troubleshooting login issues and resolving hardware problems. Various shifts are available, making this an exciting opportunity to grow within a supportive team. Local candidates from Bend are preferred.