Help Desk Specialist | Secret Clearance & IT Support Pro

CompQsoft, Inc.; Colorado Springs (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Salary and benefits

Job summary

CompQsoft, Inc. is seeking a Help Desk Specialist to provide first-line technical support at PSFB, Colorado Springs, CO.

This is a full-time position with salary and benefits and requires at least one IAT Level II certification (e.g., Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) and a Secret security clearance. You will assist users with email, directories, standard Windows applications, and contract-developed software, acting as the front line for hardware and printer issue resolution.

Qualifications

• Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.

Responsibilities

• Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
• Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.

Job description

CompQsoft, Inc. is seeking a Help Desk Specialist to provide first-line technical support at PSFB, Colorado Springs, CO.

This is a full-time position with salary and benefits and requires at least one IAT Level II certification (e.g., Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) and a Secret security clearance. You will assist users with email, directories, standard Windows applications, and contract-developed software, acting as the front line for hardware and printer issue resolution.