Heavy Duty Specialist (Part Time)

Genuine Parts Company; Downey (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid Time Off

Stock Purchase Plan

Tuition Reimbursement

Wellness Programs

Job summary

Genuine Parts Company’s NAPA Auto Parts Stores in Downey, CA is seeking a Heavy-Duty Counter Parts Professional to help customers with heavy-duty parts questions and orders, using our knowledge and teamwork. You will leverage product knowledge and friendly service to ensure customers find the right parts efficiently.

You will operate a cash register, navigate catalogs, and contribute to store processes while maintaining a professional appearance and service.

Qualifications

• Heavy-Duty Parts knowledge or experience is required.
• ASE Heavy-Duty Parts Certification is a plus.
• Passion for delivering customer care.
• Excellent verbal and written communication skills.
• Motivated to train and learn.
• Ability to thrive in a busy, fast-paced retail environment.
• Knowledge of heavy-duty parts cataloging and inventory systems is a plus.

Responsibilities

• Assist customers with heavy-duty parts questions and needs.
• Share knowledge about heavy-duty part features, benefits, and warranty info.
• Operate a cash register and navigate catalogs and systems.
• Contribute to continuous improvement in store processes and procedures.
• Maintain professional appearance, attitude, and performance.
• Support team members as needed.

Skills

Heavy-duty parts knowledge

Customer care

Verbal and written communication

Willingness to train and learn

Teamwork and professionalism

Education

ASE Heavy Duty Parts Certification (Plus)

Tools

Cataloging Systems

Inventory Management Systems

Job description

Job Description

If you love heavy duty trucks, and all things big rig ...If you believe in taking care of the customer and the power of teamwork ...If you seek opportunities to learn, train and really grow within a company ...If you think you've got what it takes to be someone with NAPA Know How ...You Should Check Out NAPA Auto Parts Stores.

Responsibilities

• We're looking for a Heavy-Duty Counter Parts Professional who...
• Gets a charge out of helping customers with their heavy-duty parts questions, and parts needs.
• Is driven to share knowledge about heavy duty part features, benefits, and warranty info.
• Can shift into high gear in our fast-paced retail stores.
• Will jump into helping team members.
• Is able to operate a cash register and navigate computer and paper catalog systems.
• Steers toward continuous improvement in store processes and procedures
• Strives to be winners in professional appearance, attitude, and performance.

Qualifications

• Know How -- Heavy Duty Parts Knowledge and/or Experience.
• ASE Heavy Duty Parts Certification is a PLUS
• Passion for delivering Customer Care
• Excellent Verbal and Written Communication skills
• Motivated to train and learn.
• Ability to thrive and have fun in a Busy, Fast-Paced retail environment.
• Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS

Requirement(s)

• Valid Driver's License and/or Reliable Transportation

This position offers a starting hourly rate of $20.00.For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits:

Health Insurance: Comprehensive medical, dental, and vision plans.

Retirement Plan: 401(k) with company match.

Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave

Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.